Tier 3: Apogee Promise
The Apogee Promise, Delivered
SAFETY: Absence of Avoidable Harm
- Core measure assurance
- Clinical Quality Checklist™
- Every Patient Every Time
QUALITY: The Best Becomes the Common
- Evidence based clinical pathways for the most common admitting diagnoses
VALUE: Getting More Than You Pay For
- Referring Physician Analysis
- Right Test, Right Time Program
- Improve length of stay
- Drive clinical effectiveness
- Hospitalist productivity benchmarking
SERVICE: Exceeding Expectations
- Post discharge physician call backs
- PET - Patient Experience Tracker
- Quarterly nursing surveys
- Bi-annual referring physician surveys