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PROGRAMS DIRECTORS ACADEMY

Where physicians learn how to be real leaders.

Program Directors Academy (PDA) focuses on leadership principles and strategies for execution. Dr. Peter W. Thompson, Chief of Clinical Operations, leads this two-day course.

Two contemporary books on leadership are required reading:
Hardwiring Excellence by Quint Studer
Practicing Excellence by Stephen Beeson, M.D.

Objectives of Program Directors Academy
  • Identify the key leadership strategies to create and maintain a culture of excellence in the Hospitalist program
  • Understand how to use expectation settings to prepare teams for success
  • Explore the use of data to improve team performance effectively
Specific Topics Addressed
  • Apogee University Strategies Review
  • Conflict Management
  • Financial Stewardship
  • High / Middle / Low Performers
  • Leadership
  • Patient Safety and Risk Management
  • Quality / Quality Improvement
  • Service Excellence and Service Recovery
  • Supplemental Information
  • Understanding and Using Apogee Reports

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